1. Plugin Licensing
All plugins and extensions, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.
Plugins sold and distributed by Torgesta Technology AB are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Given that WordPress functions correctly on a clean install of itself, our plugins are tested to function on a clean install of the minimum, stable and required version of WordPress and PHP as explicitly stated on each products presentation page and in the readme.txt file distributed with each product.
Because the number and variety of plugins is vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using any Torgesta Technology software. Should conflicts occur with third-party software, we may provide support at our discretion.
Torgesta Technology AB sells and distributes plugins and extensions “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins. Support for plugins sold and distributed by Torgesta Technology AB is only available for those who have an active, paid license. Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active. Support and updates for Torgesta Technology AB products are provided as long as each respective product is actively in development. Should any one of the following occur, Torgesta Technology AB will no longer be responsible for providing support for any of our products:
- The product is no longer actively developed as a viable product under Torgesta Technology AB.
- Torgesta Technology AB is purchased or bought out by another company.
- WordPress is no longer actively developed.
Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.
Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available as long as the license key generated from the purchase is valid and active.
5. License usage
Torgesta Technology AB grants each customer one or more non-transferable license(s) to use the software for internal use, and as defined by the terms set in the customer’s chosen license package. Each purchased license key is valid for the number of sites explicitly stated on the original purchase receipt.
Where the license package allows the software to be used on multiple sites the customer/license-holder may not sell the originally-purchased license key to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. Torgesta Technology AB will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads.
You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us at email@example.com to request your purchase information.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed. This includes access to previous versions of extensions that were available at the time the license key was active.
7. Ownership and copyright
All plugins are copyright and property of Torgesta Technology AB. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
8. Refund policy
We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please contact us at firstname.lastname@example.org with a subject line of “Refund Request”. When requesting a refund, we respectfully ask that you meet the any of the following refund policy conditions:
No question asked refund:
- You are within the first 30 days of the original purchase of the plugin.
- We cannot grant refunds after the first 30 days of the original purchase.
- We do not grant refunds on renewal payments. We will send you an email prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
- You have purchased the plugin and after installing and testing you have found that the plugin will not work for your business
Unsolvable technical issues refund
- You have a technical issue with your setup that prevents you from installing the plugin or getting the plugin to perform it’s basic functions.
- Your setup meets our minimal technical requirements regarding WordPress version, PHP version etc. as advertised at the time of purchasing the plugin
- You have informed us about this issue and given us at least 30 days to resolve the issue.
- The technical issue is not caused by a 3rd party plugin, theme or other software unless that 3rd party software is explicitly stated as supported for the purchased plugin
9. License agreement
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.